Delivery Questions for Nautilus Contract Customers:

Q. I’m going on Vacation next week and do not want my delivery.
A. At least 24 hours prior to the delivery date you can either send an e-mail to delivery@nautilush2o.com or call Nautilus Customer Service at 677-0444 with the dates you would like delivery suspended and we will extend your contract by the number of deliveries your put the order on hold.

Q. I am on a monthly/bi-monthly contract for X# bottles per delivery but I need additional bottles or cases of water on my next delivery.
A. At least 24 hours prior to the day of deliver you can either send an e-mail explaining your additional needs to delivery@nautilsh2o.com  or call Customer Service at 677-0444.

Q. I need to reschedule the day I receive my delivery.
A. At least 24 hours prior to the day of deliver you can either send an e-mail to delivery@nautilsh2o.com  or call Customer Service at 677-0444.

For all other questions you can send an e-mail to delivery@nautilsh2o.com  or call Customer Service at 677-0444. If you have any concerns or comments about our delivery service or any of our drivers please send an e-mail to the President, president@nautilush2o.com 

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